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Monday, July 20, 2009

Management



Since its founding in 1999, the CSL Technologies (M) Sdn Bhd has today grown to become one of the leading precast Lightweight Reinforced Concrete (LRC) decorative products manufacturer industries in Malaysia. The company has carved a solid reputation as an innovative, quality conscious designer with strong creative capabilities. LRC Tech (M) Sdn Bhd has made its mark by delivering high quality & safety products in conductive living environments showcased through each and every one of its home design in Malaysia and oversea market. The LRC core business activity of precast LRC decorative products is supported by Developers, Architects, Designers and Contractors. Therefore we are deliver excellent product and service quality of the highest standards to our customers.

Customer Service Principles

In LRC Tech (M) Sdn Bhd, we are committed to providing superior customer service with the highest standards and professionalism. In delivering the highest quality products, we are committed to the following principles:

We will:
Respond to your needs in 24 hours.
Treat you with friendliness, care, respect and integrity.
Provide you with timely and reliable service.
Provide you with innovative & safety products.
Make it convenient for you to do business with us.

Vision

To be THE BEST in all we do.
Achieving Quality, Health, Safety and Environment Friendly product.
Enhancing Customer Satisfaction & Maintaining Customer Loyalty.
Improving Cost Efficiency and Productivity.

Mission

We aim to provide superior customer service and satisfy customer needs through a culture of excellence to enhance shareholders' value. At the same time, to be a caring and responsible employer mindful of our social responsibility.



By
Alex Cheng
Director